Online Support
Online support is designed to help you navigate your way through the software you are using to access and utilize the Internet. It includes setting up a dial-up networking connection to access our terminals and fundamentals for web browsers and email clients. If you have any questions, please email support or call phone support at 453-4011.

STAC Compression    ***NEW Incredibly Fast STAC Dial-Up Access***
What is STAC Compression and how do I enable it?

Table of Contents
Links from the Table of Contents below will take you to individual tutorial sections with screen shots of commonly used Internet applications.
Settings
Name server and gateway addresses are only required for non-Microsoft Windows clients
  • Dialup numbers:
    • 33.6 Kb - 451-3818
    • 56 Kb - 451-4292
  • POP3: mail.terranova.net
  • SMTP: mail.terranova.net
  • Primary name server: 216.89.226.2
  • Secondary name server: 216.89.226.3

Channels

Policies
 VOIP Instructions

Click Here for Voice Over IP instructions and rates